Your preferred partner
We work to make your order a success and offer the best service before and after your purchase.
When you are purchasing our products, you want to be sure you are making the right decision. We provide comprehensive details on our product pages as well as our datasheets to help you to understand and select the right item.
If you want to learn more, call or email us, and one of our expert representatives will be in touch to discuss your needs and preferences to better understand which of our solutions best matches the applications and capacities needed in your situation.
Customer service
The shipping cost is calculated based on the item weight and the region you are in. On our global website, we do not offer the ability to purchase online. Please visit this page in your country to see the shipping details of your region.
Registered customers with a My Flli Ferrari account pay by invoice.
New visitors can check out online and pay through several standard payment options such as Creditcard, Paypal or Apple Pay. Regional payment methods may also apply. Visit this page in your region to see our payment options.
Payment at check-out is provided by our payment partner: Mollie.
Returning goods is possible under certain circumstances. If you are going to return a product please use the Return goods form.
If you are not satisfied with our service, we appreciate receiving a message explaining what happened. Please send an email to warrantyhce@flliferrari.com to notify us of a complaint or improvement suggestion.
Warranty conditions
Besides your industry standard warranty, F.lli Ferrari offers an extended warranty on selected items. Please read more about our industry-leading warranty conditions here.
Register for warranty
To benefit from an extended warranty, your product must be registered within 10 days after delivery to the user.
